Our clients' feedback is invaluable. It's not merely appreciated—it's essential to our commitment to excellence. Here's what some of our valued clients have shared about their experiences with ARTA Travel.
My group got stuck in Austin after flights home were cancelled on Tuesday night. Unfortunately for Ann, I caught her by phone as she was walking out of the office Tuesday night. That didn’t stop her. Ann was simply AMAZING!!! She was able to work with Southwest to get most of us (who hadn’t checked luggage) onto another flight as well as get a local hotel for all of us, including super shuttle instructions. She worked for about 2 hours getting us all situated and still gave me her cell phone number when she went home around 7. I appreciate the amazing work that ARTA Travel has provided for us and want to say thank you to all of you, but ANN really did an amazing job Tuesday night. Her customer service was way above and beyond her duties.
— Suzana S., Local ISD
It has taken me a few days to recover from the event and get things back to normal, but it was definitely a big success. The attendees had a great time and I received nothing but positive feedback about the experience. They were very happy with the hotel and the Thursday night cocktail party in particular, so thank you again for all of your hard work on setting those up.
— Justin M., Investment Firm
Our thanks to you for all of the hard work in putting together a fabulous trip for our membership. In particular, we were most impressed with Royal Coach!!! They were always on time and so accommodating. We loved every minute of the trip — especially the visit to Raymond Vineyard and the Wine Train. Cuvee did a very nice job hosting us — both the welcome party and the breakfasts and the folks at the River Terrace Inn were delightful. We are passing along our recommendation to our Club so that they surely will use your services again — very, very professional!!!
— Betty
I just returned home from my vacation in Mexico where I used ARTA Travel.
My 11 other friends and I had the most amazing time! The resort was perfect: the food and drinks were great; the service was fast; the staff was helpful and friendly, and so much more.
JoAnn could not have been a better travel agent for us! Dealing with 12 college seniors is not easy, and we could not have had the vacation we did without her. From flights to communication to checking in on us, she truly made the vacation stress free and so enjoyable. She was always taking care of us from the time we booked last Fall, to making sure we were safe when we landed.
If we decide to book another vacation, we will definitely use ARTA Travel as well as recommend JoAnn and you all to friends and family.
— Jayden G
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