Corporate Client Testimonials

Our clients' feedback is invaluable. It's not merely appreciated—it's essential to our commitment to excellence. Here's what some of our valued clients have shared about their experiences with ARTA Travel.

Discerning group? –

It has taken me a few days to recover from the event and get things back to normal, but it was definitely a big success. The attendees had a great time and I received nothing but positive feedback about the experience. They were very happy with the hotel and the Thursday night cocktail party in particular, so thank you again for all of your hard work on setting those up.

— Justin M., Investment Firm

Successful Customer Reward Program –

As the Marketing Manager for a $1.8 billion construction materials organization, my time and my customers time are a precious commodity. Beginning Q1 of 2012, I began working with both Amy and Alese on our corporate Customer Reward Programs due to a complete failure in performance from our internal travel group. In our industry, incentives play a major role in manufacturer specification selection. Simple rewards, when done correctly, can “flip” projects in our favor with windfalls of between $50,000 and $1MM.

Alese has played a major role in ensuring that (10) ten of my top customers from across the U.S. had a vacation experience they will not soon forget. She handled everything from start to finish with professionalism and class. Her attention to detail has been phenomenal. I have received several calls from those same customers who have expressed their sincere appreciation for a wonderful trip, and the work Alese performed throughout the process. The all commented on her attention to detail and responsiveness to their needs. In fact, several have asked if she was available to assist them with their personal travel arrangements. For me personally, Alese provided peace of mind. Once she was provided the list of winners, I never once had to worry about the needs of my customers’ needs being met with the highest level of service. I will definitely use ARTA (Alese and Amy) for all future event planning and trip management. Both are tremendous assets to your organization.

— Michael D., Marketing Manager, Building Materials Company

Smooth corporate travel –

I want to thank you again for the ABSOLUTELY SUPERB job you and ARTA Travel did for us in getting us to Normandy France this past month. You fought through the March storm delays like no one else could have. Because of you, we had a very successful trip. We made the cover story of Army Magazine and our pro-bono leadership program is getting a lot of recognition. Again thank you!

— Sandy C., Leadership Consulting Firm

My job is easier –

Shout Out to Ann Dennis at ARTA Travel who extends a “Red Carpet” approach to Customer Service!

I manage all the travel for a local ISD, and Ann is the official Travel Agent assigned to our school district. We have come to rely on her attention to detail and her 1000% commitment to ensuring our school district employees and students are taken care of. My job is made easier each day knowing I have Ann on my TEAM!

— Shelly W., Local ISD

My job is easier –

— Shelly W., Local ISD

You make us look good –

I just sent Dr Perry a quick text letting her know that it will be resolved within the next few flights and once again you have come through with an answer or solution quicker than planed! Your responsiveness and attention to detail are just always on point!

Obviously Steve always does a fantastic job for us and has set the bar pretty high for our expectations…and although it’s rare for him to be out…every time he has been away, we don’t seem to miss a beat with you!

Your tenacity and follow through on this today has allowed us to give the best possible outcome to our customer, Dr Perry…who will be happier about traveling for us every week…so she will be less stressed and likely do even better work each week in Modesto…for our client…who waited about 2 months for Dr Perry to start seeing patients back in December…and who is funding all of this.

You’re always quick to say, “No Problem” or “Happy to help” anytime I’ve needed your assistance, I just wanted to let you see how you are making an impact well beyond the our business relationship. You’re making our firm look good to both our traveling candidates and those respective clients as well

— Kevin K.

Knocked it out of the park –

I recently worked with Jaquie for a last minute request from one of my most important clients and she flippin KNOCKED IT OUT OF THE PARK!! I wanted to email you personally on this bc I was so impressed.

She’s a Rockstar and I so look forward to working with her again.

— Kate T., Marketing Firm

Please don’t ever lose your excellence –

Steve, I just want to take a moment to recognize Brandon. This is LONG overdue for all of the many ways he consistently goes above and beyond for myself and our organization. I cannot count the times or even begin to list all the examples where Brandon has gone above the call of duty and I want to personally thank him for his work yesterday in diving in and helping with a reoccurring issue we’ve been having with our Hertz account. For what seems like months now, doctor after doctor have arrived to get their Hertz rental cars some having no issues and others being told “no corporate account found we need your credit card” this is a huge red flag and not the standard of service we want our traveling staff to encounter. Each time Brandon has immediately stepped up reached out the following morning and got this corrected, recently when booking Hertz Brandon has begun to check upfront prior to pick up to verify that everything is okay with the reservations and even after being told yes we still ran into this issue again. Brandon in true fashion jumped in determined to find a solution and spent a good part of his day yesterday working on our account with Hertz customer service and it was finally determined that on their side somehow a digit had been removed causing our direct bill information to not link properly on all of these reservations in turn causing these billing issues.

— Whitney M., Medical Staffing Firm

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